We help you
ATTRACT, DEVELOP, RETAIN
the best Talent, achieving Profitable Excellence in Sales and Customer Service.
We are the only trilingual consulting and training organization that offers a complete step-by-step process to implement a solid customer-centric culture of excellence, and increase your sales and profits, for as little as $57 USD a month per person.
All that with a 200% ROI guarantee!
Since 1996 we have been serving hundreds of organizations, helping millions of people achieve extraordinary results!
Learn more, according to your region:
WHAT WE STAND FOR
Influence with Excellence. Make a Difference. Add Real Value!
WHAT WE STAND AGAINST
The liars, the dictators, and the lazy ones, who play victim, and do not take responsibility for their own success, accepting mediocrity as their standard.
OUR PURPOSE
We help executives and entrepreneurs to develop greater influence (MAGNA INFLUENCE) over their clients, teams, and business partners, so they can grow their confidence, build promising relationships and achieve extraordinary financial results with less effort, based on total integrity, serving with a true heart, adding real value, and exercising EXCELLENCE in every human interaction.
OUR UNIQUE SELLING PROPOSITION (USP)
We are the only trilingual consulting and training organization that offers a complete step-by-step process to implement a solid customer-centric culture of excellence, and increase your sales and profits, for as little as $57 USD a month per person.
All that with a 200% ROI Guarantee.
In other words, we will double your money.
WHO WE SERVE (TARGET CLIENTS)
Presidents, CEOs, Managing Directors (responsible for running the business).
Directors and Managers in charge of Marketing, Sales, and Services.
Executives responsible for corporate culture of midsize to large organizations.
Small Business Owners with Big Aspirations.
THEIR BIGGEST ISSUES OR PAIN POINTS
The bigger they get, the harder it is for them to keep their employees aligned, motivated, and focused on their customers. They end up spending a lot of time, energy, and money, with wrong and isolated training initiatives that simply do not deliver consistent results, neither they convey a consistent message. Motivation goes up and down like a roller-coaster.
The best employees leave because of poor leadership or lack of perspective. The cost of acquiring the best talent goes up. The cost of acquiring new customers goes up as well, eating profit margins.
Leaders in all levels suffer from stress and anxiety, having hard time to deal with the demands from different generations of employees because they just don't know how to connect with them, engage them or develop them effectively.
HOW WE SOLVE THOSE ISSUES AND RELIEVE THE PAIN
With a complete series of integrated and strategically aligned DFY (done for you) keynote speeches, seminars, workshops + DWY (done with you) MAGNA INFLUENCE mentorship programs + all resources for DIY (do it yourself) education programs on leadership, motivation, productivity, sales, and customer service, to implement a solid customer-centric culture of excellence that solves problems and increases profits consistently.
THE RISK-FREE DECISION
APPROVED BY THE BEST
200+ of the most demanding multinational organizations have approved our work.
PEOPLE YOU CAN TRUST
We love what we do and it shows in our work, and in the results we deliver to our clients.
200% ROI GUARANTEE
We work very hard to reach at least 200% ROI (Return on Investment) for our clients, and won't stop until we do.
SUCESS CASES
We have served over 200 organizations since 1996. Every single one of them achieved extraordinary results, with their Return exceeding many times the investment they made with us. Here are some of those success cases.
The very first major success case was a retailing company who had 5,000 employees, back in 1998. They wanted to sell the company but needed to increase its value before the sale.
They hired us to implement our customer-centric excellence plan, which we managed to do in 5 months, engaging the 5,000 employees in the process and developing 88 leaders to be key facilitators of the process.
Their sales increased by 49% in 6 months, and they could sell the company for a much higher price.
The multinational SCHNEIDER ELECTRIC worked with us from 2009 to 2015.
We took care of developing their entire leadership team, sales team, and customer support team, aligning everyone with a customer-centric culture.
As a result, they grew while competitors went down, during the 2008/2009 world economic crisis.
They acquired key competitors and increased their annual revenues significantly.
They informed us they had 1,900% (one thousand nine hundred percent) ROI with our services in the first 6 months, and that kept growing throughout the years.
The multinational DuPont worked with us from 2010 to 2014 to develop their agriculture business.
We traveled all over Brazil delivering strategic training seminars on client-centric consultative selling.
Several DuPont's distributors and resellers hired us to continue and scale the project. One of them, Cotrijal, grew from $300 million to $2.7 billion dollars annual revenue after working with us for 3 years.
JLL (Jones Lang LaSalle) - one of the biggest Real Estate Organizations in the world - worked with us from 2007 to 2012, improving the level of satisfaction of their clients, and the revenues from those clients.
The multinational MERCK has been our client since 2007.
We have been in charge of most of their leadership and soft skills programs in all Latin America, working directly with CEOs and the top leadership team, as well as with the rising managers and directors.
POWERFUL INSIGHTS FOR BUSINESS & LIFE